How do I complain about something not received?

You should complain to the retailer as it is responsible for undelivered goods, not the courier. This is because your contract is with the retailer, who you bought the goods from.

How do I complain about something not received?

You should complain to the retailer as it is responsible for undelivered goods, not the courier. This is because your contract is with the retailer, who you bought the goods from.

How do I tell my customer about delivery delay?

Anatomy of a shipping delay email

  1. Be upfront about the delay (subject line)
  2. Express gratitude (preview text/intro)
  3. Explain what the problem is (intro)
  4. Set expectations around the impact (body)
  5. Apologize for the inconvenience (body)
  6. Offer reassurance (body)
  7. Optional: Provide value with a resource or special offer (CTA)

How many days it will take courier?

The courier delivery time will be 1-3 days after your parcel has been collected.

How can I get my money back from goods not delivered?

If you paid for your non-delivered or late item by a debit card, contact the issuing bank and tell them that you want to use the ‘chargeback scheme’. If the bank authorises the request, they can request the seller’s bank reverse the payment and refund the amount back to your account.

Can you get a refund for late delivery?

USPS Won’t Offer Refunds for Late Delivery Unless You Shipped Priority Mail Express. There is one instance where USPS will refund for late delivery: if you paid to ship Priority Mail Express. Priority Mail Express is the only money-back guaranteed service that USPS offers.

How do I contact DTDC Courier customer care?

Important Note: DTDC Courier does not have a national customer care number. So, you will need to contact the nearest DTDC Courier office or call the customer service number for a city that is closest to you. Customer Service team is available to answer your phone calls between 09.30 AM – 06.00 PM, Monday to Saturday.

How do I contact DTDC Bangalore?

Contact Number: 33004444 (Prefix your Local STD code) Email Id: [email protected] Corporate Office Address: DTDC House No. 3, Victoria Road, Bangalore 560047, Karnataka. Telephone Number: 080-25365032 / 25365039. Fax: 080-25514461.

What is DTDC?

DTDC was established in the year 1990 by first generation entrepreneurs with limited resources. Today, DTDC is a national courier company with the largest network of delivery destinations. It operates through its 176 own controlling Regional Offices and Branch Offices and over 4,000 Franchisee Offices spread across the country.

What is the DTDC Express Limited?

For those who don’t know, DTDC Express Limited is an Indian courier delivery services company, headquartered in Bangalore, Karnataka. .