CONTACT INFORMATION. If you have any questions about these Terms of Use, your account or an order you have placed through the Service, please call us at (800) 211-2105, or email us at [email protected].

How do I contact Zenni?

CONTACT INFORMATION. If you have any questions about these Terms of Use, your account or an order you have placed through the Service, please call us at (800) 211-2105, or email us at [email protected].

Can you get a refund from Zenni Optical?

The customer may return an order for any reason ONLY on the following terms: Customer must return the glasses to Zenni Optical within 60 days of having received them for a 50% refund, credited back to Customer’s credit card, or a one-time 100% store credit refund (excluding shipping) to be used at ZenniOptical.com.

Is Zenni in the US?

Zenni Optical is an American company that focuses on providing customers that best online place to buy various types of eyewear. The current CEO of the company is Tibor Laczay.

How long does Zenni take to ship?

You Receive Your Glasses Your eyeglasses are delivered around two weeks from the time we receive your order.

How long does Zenni take to deliver?

about two weeks
It generally takes about two weeks from the date of your order to get your Zenni eyeglasses. But it can take as little as one to as much as three weeks, depending on the shipping speed you choose when you check out.

Can I send back zenni glasses?

If you want to return the glasses for any reason, you have thirty (30) days from the date you receive the glasses to contact us for a return authorization (RA). We offer free returns shipping and you can conveniently initiate most returns through online chat.

Can you return zenni glasses if you don’t like them?

Like most eStores, they apply a standard 30-day return policy. That means you will be able to return the unwanted glasses 30 days from the date you received them. The company also has a one-year warranty for photochromic films and anti-reflective coating.

Why do I have two PD numbers?

Your Numbers The first number, which is always higher, is for distance, and the second number, which is always lower, is for near-vision reading only. Another example is if your numbers are 34.5/33.5, then it means your PD was taken one eye at a time.

What does it mean when Zenni Optical says manufactured?

have completed production
“Manufactured” status means that the glasses have completed production and are on the way to our shipping center.

Is Zenni high-quality?

Zenni Optical’s mission is to bring high-quality eyewear to anyone who needs it, which is why it has opted for an online-only sales method. The website offers a huge range of glasses, and the frames themselves are relatively inexpensive.