What is Siam?

What Is SIAM? Service Integration & Management Explained Information technology is one of the most demanding industries in today’s rapidly changing world. You would be hard pressed to find any service that does not rely, to some extent, on IT to function.

What is Siam (multisourcing services integration)?

The term can be used interchangeably with Multisourcing Services Integration (MSI). It is also sometimes referred to as SIAM/MSI. Any of the above names are appropriate. At its core, SIAM provides guidance on good practice in managing multiple suppliers of IT services.

What does a component approach to Siam look like?

In visual form, a component approach to SIAM might look something like this: Whatever approach you select, it’s important to understand all the risks, benefits, and resources involved when it comes to Service Integration and Management.

How to choose the right Siam tool for your business?

This is like Human Resources for vendors. Select a tool for your SIAM that has service and performance management. The right tool will make sure there are no gaps that could allow accountability and transparency to be sacrificed.