Do not attempt to refresh your listings if you’re seeing “TBA” or “To Be Announced” in your guide instead of actual program names. This occurs when Comcast updates the onscreen guide. Wait a few minutes and the guide will correct itself.

Why does my Comcast guide say to be announced?

Do not attempt to refresh your listings if you’re seeing “TBA” or “To Be Announced” in your guide instead of actual program names. This occurs when Comcast updates the onscreen guide. Wait a few minutes and the guide will correct itself.

How do I send a refresh signal on Comcast?

Performing a System Refresh on X1

1. Press the A button on your remote control, or visit the Help section in Settings.
2. Highlight the System Refresh tile, and press OK.
3. Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your home for up to 10 minutes.

Why is Comcast channel not working?

Make sure you’ve tightened all cable connections from the wall to your device, turned on your TV and TV Box, checked your remote batteries and that your TV is set to the right input. If none of these worked, tap Continue. We’ll scan your device for potential issues. Choose a System Refresh or Restart a Single TV Box.

How do I fix my Comcast signal?

Restart from My Account Online. Restart from the Xfinity My Account App. Restart from the Help Menu….Restart Using the Power Button

1. Ensure your cables are tightly secured.
2. Press and hold the Power button located on the front of the TV Box for 10 seconds.
3. The TV Box should automatically restart.

How do I send a signal to my Comcast box?

Call a Comcast representative by dialling either 1-800-Comcast or 1-800-266-2278 using your mobile phone or your telephone, respectively. You will be connected to a representative, and you should proceed by making your request for a signal refresh. You will be asked to provide your Comcast customer account number.

Why are my channels not working?

One of the most common reasons why TVs are not able to find channels is because there is a problem with their cable boxes. Restarting your cable box could clear it of any glitches that are stopping it from working as it should.

Why is my Xfinity stuck on one channel?

A TV getting stuck on one channel is caused by a faulty remote, faulty main board, a unresponsive digital box, or subscription issues.